Terms of Service

Effective 25 October 2026

These terms are an agreement between Parker Manuel LLC, a Colorado limited liability company, doing business as Streamlined ("Streamlined," "we," "us") and the church, nonprofit or organization that signs up ("you," "your organization"). By creating an account or using Streamlined, you agree to them. The person who accepts these terms confirms they have authority to do so for the organization.

1. What Streamlined is

Streamlined is software that helps organizations request, create, approve and deliver communications and graphics. That includes print, social media, slides, email, video and website updates. It includes a brand kit and voice guide, approval steps with backups, each request's history, file attachments, alerts by email and phone, and a private page for the print shop. We're adding features over time; anything we describe as "coming" isn't part of the service until it's released.

2. Accounts and people

• Your organization chooses who gets access and what role each person has, from Owner to Viewer.
• You're responsible for the people you invite and for keeping access to their email accounts secure, since that's how they sign in.
• People must be at least 13 years old to have their own account. If someone under 18 uses Streamlined, your organization is responsible for having a parent's or guardian's permission.
• Each person can delete their own account in the app at any time. Requests and comments they sent stay with your organization.
• Print shops receive a private link to a single approved order. They do not get an account and are not users under these terms.

3. Free pilots and trials

• Large churches may receive a free 60-day pilot at one location. The 60 days begin when that location goes live.
• Smaller plans may receive a free 30-day trial.
• If you don't choose a paid plan by the end of a pilot or trial, your account becomes read-only, and the "If you leave" terms below apply.
• During the beta, features and prices may change. We'll tell you before anything changes for you.

4. Plans, fees and payment

• Fees are based on your plan and number of locations, as listed on our pricing page or in your order form. Every plan includes unlimited staff and volunteer accounts.
• Plans include a storage amount. You can add more storage for an extra fee.
• Fees are billed monthly or yearly, in advance, and are not refundable except where the law requires it.
• Payments are made on our website and handled by our payment processor, Stripe. We never see or store full card or bank numbers. Nothing is sold inside the iPhone app.
• We may change prices with at least 60 days' notice before your next renewal. Changes never apply in the middle of a paid term.

5. Printing

Print orders go to the print shop your organization chooses. Your organization pays the print shop directly, under its own arrangement with that shop. We don't add a markup, and we aren't responsible for the shop's work, prices or delivery.

6. Your content

• You own everything your organization uploads or creates in Streamlined: logos, photos, video, templates, words and finished pieces ("your content").
• You give us permission to store, process and display your content only as needed to run Streamlined for you, including sending an approved order to the print shop you choose.
• You're responsible for having the rights to what you upload, including photo releases, music licenses, font licenses and stock image licenses.
• Your organization makes the final decision about what's appropriate to publish.
• If you connect Canva, Figma or Adobe Express, your use of those apps is under their own terms, and templates you import must be ones your account there is allowed to use (Canva and Adobe licenses on elements like stock photos and fonts still apply).

7. AI features

• Today, Streamlined's voice suggestions are word swaps your organization sets up; no content is sent to an AI service.
• We plan to add AI writing help to draft copy, suggest edits that match your voice guide, translate into Spanish and write image descriptions. We'll update our Privacy Policy before it's turned on.
• Suggestions, AI or not, can be wrong. Nothing goes out without a person approving it, and your organization is responsible for what it approves.
• We do not use your content to train AI models.

8. Acceptable use

You agree not to use Streamlined to:

• break the law or violate anyone's rights, including copyright and privacy;
• publish content that harasses, threatens or exploits anyone, especially children;
• try to get into accounts, data or systems you aren't allowed to access;
• disrupt the service, overload it on purpose, or reverse-engineer it;
• resell Streamlined without our written agreement.

We may pause access that breaks these rules, and we'll tell you why unless the law prevents it.

9. Availability and support

We work to keep Streamlined running reliably and to fix problems quickly. Planned maintenance will avoid Sunday mornings in U.S. time zones whenever possible. For help, write to hello@parkermanuel.com. Enterprise plans include priority support as described in the order form.

10. If you leave

• You can cancel at any time. Cancellation takes effect at the end of your current paid term.
• After your account ends, you have 90 days to ask us for a copy of your content. After that, we delete it from our active systems, and from backups as they cycle out.

11. Confidentiality and privacy

We keep your content confidential and use it only to provide Streamlined. Our Privacy Policy explains how we handle personal information. Organizations that need one can ask us for our Data Processing Agreement.

12. The iPhone app

• If you use Streamlined through our iPhone app, these terms are between you and us, not Apple. Apple isn't responsible for the app or its content, and has no obligation to provide support for it.
• Apple's App Store terms also apply to how you download and use the app.

13. Warranties and limits of liability

• Streamlined is provided "as is." To the extent the law allows, we don't make promises beyond those in these terms.
• Neither side is liable for indirect or consequential damages, like lost profits or lost donations.
• Our total liability under these terms is limited to the fees you paid us in the 12 months before the claim.
• These limits don't apply to either side's intentional misconduct, or where the law doesn't allow them.

14. Changes to these terms

If we make important changes, we'll tell Owners by email at least 30 days before they take effect. Continuing to use Streamlined after that means you accept the changes.

15. General

• These terms are governed by the laws of the State of Colorado, without regard to conflict-of-law rules.
• If part of these terms can't be enforced, the rest still applies.
• An Enterprise order form, if you sign one, controls where it differs from these terms.